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DAA says lost luggage is airli...

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DAA says lost luggage is airline's responsibility

RedFM News
RedFM News

02:40 6 Jul 2022


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The DAA says it empathises with passengers whose luggage has been lost or delayed, but the issue is the responsibility of airlines.

The Dublin Airport Authority says the root of the issue lies in the significant staff hiring challenges facing all companies in the aviation sector.

Hundreds of bags have been left at Dublin Airport, and passengers report being unable to get any information from their airlines.

Aer Lingus says recruitment and resourcing issues among third party suppliers are resulting in some of our customers experiencing a level of service below what they expect, including delayed baggage.

It says its team on the ground is working closely with handling agents to retrieve delayed or misdirected baggage as quickly as possible.


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