The new interior design service will be located in the St. Stephen's Green Shopping Centre and is one of only eight countries worldwide, who were chosen by the company to test the new design service.
IKEA will provide customers with a free, personalised, one-on-one consultation with a designer, who will help and guide them in planning their dream kitchen, living room, bedroom or wardrobe.
During the consultation customers can also order products from across the full IKEA range for delivery direct to the customer’s home or a location of their choice.
This is IKEA’s second design service offering to open in Ireland in the last two months.
How it Works
- Appointments to consult with one of IKEA’s interior designers must be made in advance via the online booking system.
- Once the booking is confirmed, the customer will receive a message to alert them to anything they may need to bring with them to the appointment such as photographs, measurements, etc. What is needed will depend on the service chosen e.g. kitchen, living room, bedroom or wardrobe.
- At the consultation, the customer and the designer will work together to design an interior plan perfect for the customer’s needs and lifestyle. This may take up to two consultations before a plan is finalised, with each consultation being free of charge. The designers will use 3D design technology to give customers a real feel for what their design will look like, with the 3D images being accessible to the customer for up to five days after the consultation.
- Once the interior plans have been agreed, IKEA also offers an assembly and installation service.
Speaking about the new service, Martyn Allan, Market Manager in Ireland said: “As part of our journey towards becoming more accessible, affordable and sustainable, we are excited to open our new design service in St Stephen’s Green Shopping Centre in Dublin city centre today. We see a huge opportunity to reach many more people, and this investment marks part of a long-term plan to transform our retail business, bringing IKEA closer to customers.
“Today’s opening comes less than two months since we opened the IKEA Naas design service in Co. Kildare. This has proven to be a huge success, allowing us to bring our home furnishing expertise to the many, with bespoke design solutions that best reflect our customer’s unique style and design challenges. At the same time, we get the opportunity to listen to and learn from our customers to continue to develop our store formats and service offerings.”
